Outsource IT Infrastructure

James Gardener has an interesting piece on the outsourcing of IT infrastructure in banks. Thought provoking stuff to be sure, and it seems that this coupled with recent events (P2P Lending in NZ & GPay) means that (should those technologies take off), the banking sector is under a fair bit of pressure from substitutable products. Will these disruptive technologies achieve the only thing differentiating the banking industry from their competition: The trust of the public?